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Frequently Asked Questions

Is JT-Designs a secure site?

JT-Designs is fully secured using a technology called Secure Socket Layer (SSL). SSL Encryption ensures that your credit card number and personal data are always sent over the Internet safely. The information is encoded on your computer before it is sent, and then decoded on the JT-Desings server. Furthermore, all personal data (such as mailing addresses, e-mail and billing information) is stored on a highly secured server.

Then Why Isn't My Browser Indicating "Locked"?

You may have noticed that JT-Designs uses frames for easier navigation and more efficient page updates. As mentioned above, JT-Designs transaction frames are fully SSL-encrypted, and all information is sent securely. However, SSL encryption technology can significantly slow down performance when used everywhere on a website. With this in mind, JT-Designs selectively places SSL encryption on only those forms and frames that exchange sensitive information (i.e. checkout). Since items like our home page and menus do not hold sensitive or personal information, it is not employed in these areas so as to maximize speed.

Unfortunately, but for obvious reasons, browsers won't show the safe "key" or "lock" for the entire browser screen unless each and every frame on the page is SSL-encrypted.

How Do I Verify That My Information Is Secure?

You can verify that a frame is SSL-encrypted by doing the following:

Internet Explorer: Right-click the mouse within the frame and select Properties. In the Properties window, the Connection line will list what type of encryption is being used. Frames that are not encrypted will read "Not Encrypted", while encrypted pages will show the type of encryption, such as "SSL 3.0, RC4 with 40 bit encryption (Low); RSA with 512 bit exchange". For further, detailed information about the security, click on the Certificates button.

Netscape Navigator: Right-click the mouse within the frame and select View Frame Info. In the Page Info window, the Security line will list what type of encryption is being used. Frames that are not encrypted will read "This is an insecure document that is not encrypted and offers no security protection", while encrypted pages will show the type of encryption, such as "This is a secure document that uses a medium-grade encryption key suited for U.S. export (RC4-40, 128 bit with 40 secret)". For further, detailed information about the security, read the Certificate information.